design. hire. inspire.
Use the power of people data to build great teams and achieve your organizational goals.
what is talent optimization?
Talent Optimization is a methodology to understand how people fit into an organization’s broader business strategy, and to optimize the output and productivity of talent and achieve business results through;
• Measuring, analyzing, and using data to identify people gaps and drive business strategy
• Creating and continuously growing a people strategy
• Utilizing people data to hire high-performing talent and build world-class teams
• Applying best practices to improve how people work together
Align your talent strategy with your business strategy
First we help you to understand whether your organization’s structure supports your business strategy. From there, we evaluate your leadership team’s competencies and dynamics, and identify gaps & a plan to close them while embracing a philosophy of “leaders at every level”. Next, we establish and define a culture through the lens of your strategy.
use data & proven process to hire with confidence
Facilitating the gathering of input from all stakeholders involved in a key hire, we provide a synthesis of behavioral and cognitive expectations, leading to a clear vision of the role. From there we equip your leaders with the right data and questions to conduct effective interviews. We also provide insights into a hire’s impact on team dynamic and overall cultural fit. When needed, we can execute searches on a retainer basis, where we project manage the hiring life cycle for you from start to finish.
uncover leaders and inspire greatness in your team
Great organizations have clear career paths for all employees. We help you to establish and communicate compelling paths and refresh job roles to evolve with your business strategy. Your leaders are developed, and by extension their teams, with the training and frameworks we provide. Culture is reinforced, desired behaviors are ingrained, and outcomes are achieved.
MEASURE, ANALYZE, prescribe
A cycle that wraps around Design, Hire and Inspire, Diagnose happens at all stages of Talent Optimization as your organization uses its People Data to measure what matters, analyze the data, and prescribe improvement actions. These three steps are an ongoing loop, the insights of which will lead to changes in how you Design, Hire and Inspire.
We are certified practitioners of Predictive Index, the premier Talent Optimization software. The Predictive Index (PI) is an award-winning talent optimization platform that aligns business strategy with people strategy for optimal business results. Sixty years of proven science, software, and a robust curriculum of insightful management workshops make PI the solution for any company looking to design great teams and culture, make objective hiring decisions, and inspire greatness in their people anywhere in the world. More than 8,000 clients and 150+ partners use PI—including Nissan, Citizens Bank, DocuSign, Subway, 47 Brand, Blue Cross Blue Shield, and Omni Hotels—across 140+ countries.
Chris is a certified Talent Optimization Consultant, applying his knowledge of the framework and 16+ years in talent acquisition to help clients comprehend job requirements, identify the best candidates, understand team dynamics, and elevate employees to the top of their game.
Chris has recruited top talent for organizations across a broad range of industry verticals since 2004. He has consulted on recruitment process and systems, architected solutions for large scale hiring campaigns, trained and developed recruiting teams, conducted hundreds of behavioral assessments, and helped companies select and implement the best software for their recruiting needs. He has worked as a recruiter for local and national recruiting firms, owned and managed firms for over 11 years, and is a frequent speaker and panelist on the topic of talent acquisition and retention.
Chris holds an MBA from the University at Albany with a Human Resource Information Systems concentration, and has been an HRCI certified PHR since 2009. He has been a Director of the 1,500+ member Capital Region chapter of SHRM since 2008, and served as its President from 2016-2018.
An active board member of Junior Achievement of Northeastern NY, he enjoys volunteering in classrooms bringing financial education to Capital Region youth. Chris has previously served on the boards of organizations such as New York State SHRM, the Capital Region Recruiters Network, Schenectady County Community College Foundation, and the University at Albany Alumni Association. Currently, Chris is on advisory councils for Albany Law School and Excelsior College, and an adjunct Business instructor at SUNY Schenectady.
As the Founder and President of two consulting practices, Ms. Johnson is an accomplished business professional with over thirty years of leadership in technology commercialization, coaching and organizational development working with start-ups through Fortune 100 organizations. The firms, Capstone Inc and Celedon LLC, partner with clients that are targeting accelerated growth, moving into new markets, or building highly productive teams through organizational assessment and development, leadership coaching, executive and technical retained search, behavioral analytics, succession planning and in aligning talent with business strategies. The two firms together have successfully completed more than 1700 projects, building, optimizing and coaching highly productive teams for regional, national and international organizations. Ms. Johnson is also currently serving as the EIR at the Biomedical Acceleration and Commercialization Center at Albany Medical Center.
Graduating from Union College in Schenectady, NY with a Bachelor’s Degree in Mechanical Engineering, Ms. Johnson leveraged her technical, business and communication skills into senior assignments in manufacturing and product engineering at Texas Instruments and as a very early employee at Apple Computer. During her tenure with Apple Computer, she was selected to lead the first team responsible for the transfer of Apple’s desktop systems manufacturing operations to Singapore.
In addition to her business pursuits, Ms. Johnson has actively participated in the community serving on several boards including CDPHP a large not for profit health plan, EYP, Sunmark Credit Union, Proctor’s Theater, and Ms. Johnson was an inaugural member on the Tech Valley High School (A Bill and Melinda Gates Foundation sponsored school of Excellence) Board. Professional recognition includes selection by the Small Business Council of New York State with the Entrepreneurial Enterprise Award, The Center for Economic Growth in for Technology Mentor of the Year, The Center for Economic Growth Jeff Lawrence Life Time Achievement Award and as a recipient of The Women of Excellence in Business Award by the Albany Business Review.